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  PLEASE NOTE THAT THIS PAGE REFERS TO OUR GIFT HAMPER COURIER SERVICE, NOT THE CORNWALL HOME DELIVERY SERVICE

Delivery Date
Deliveries are made from Tuesday to Friday. In general, fresh foods are to be ordered by Monday for delivery on Friday, but some other items can be
delivered earlier than the default delivery date shown below so if you would prefer a different date please alter it as appropriate. 

WE CANNOT GUARANTEE TO MEET AN EARLIER DATE than the default date given, and will endeavour to inform you as quickly as possible if this is the case. Please ensure that you supply full contact details so that we can do this.

If your order is conditional on us meeting an requested earlier date, please state this in the delivery instructions as we may be able to offer substitute products if necessary.

Delivery Times
Deliveries are  made between 9am and 5.30pm. Although we cannot predict in advance what time the courier will arrive, if you phone us on the delivery date we can normally provide an estimate of delivery time.

Delivery Charges
We charge £5.75 postage and packaging for all deliveries. Special delivery can be arranged before noon for a premium of £5 - please phone us to arrange this.

Areas covered
We can deliver to all of mainland UK apart from the Highlands of Scotland. Deliveries to the Isle of Wight cost an additional £6. If the destination postcode begins with AB, FK, HS, IV, KW, PA, PH or ZE we may have to charge a premium. If in doubt please phone 0870 241 7027.

Delivering Your Order
Our produce is packed in high specification, insulated boxes with ice packs where appropriate. We also include a thermometer with chilled food so you can check the temperature of your order at the point of delivery. You are not obliged to accept your order if it is higher than +8 degrees centigrade.
If your order is not at the correct temperature, please get in touch with us immediately on 0870 2417027.

I Might Not Be In When You Deliver
If you are not going to be in when your delivery arrives please do ensure you've made arrangements and notified us accordingly (when you place your order you can give us instructions). Your order is packaged to protect the temperature of the food, but is only guaranteed by us for 24 hours from the time of dispatch. When you place your order you will be asked what we should do in the event that you are not at home or work when we call. Please be as detailed as possible to help us to ensure you receive your order in excellent condition. Receptionists and porters can sign for your order AS LONG AS YOU HAVE INSTRUCTED us accordingly. Ideally a named person should take care of your valuable order for you if you are out when we call, but we can also leave your order in a secure place of your choice. However, we cannot take responsibility for your order once it has been delivered, so please make sure it's a spot nicely tucked away from view!

Non-Delivery of an Order
If a delivery has not been received the next day after despatch, customers should notify Seriously Good as soon as possible, otherwise any subsequent claim for non-delivery may not be considered.

For queries on our delivery policy, please contact us.

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